The Huddle: Conversations with the Diabetes Care Team

Are You Really Listening to Your Clients? Tips for Unbiased, Individualized Communication

Episode Summary

Clear communication is the foundation for effective engagement and improved outcomes. However, we often get so caught up in the process of routine care that we don’t actually hear what our clients need and understand. In this episode, Professor Katharine Barnard-Kelly breaks down effective communication and shows us how to truly listen and engage with clients through evidence-based best practices.

Episode Notes

For more tips and tricks on engaging diabetes education, visit DiabetesEducator.org/EngagingDSMES

Learn more about Katharine Bernard-Kelly’s work at BarnardHealth.com